Supporting you every step of the way
Frequently Asked Questions
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As part of global GSK Procure-to-Pay strategy started few years ago, GSK Vaccines has been moving to electronic invoicing in order to receive 100 % of its incoming invoices via e-invoicing. Once this transition is complete, GSK Vaccines will no longer receive paper invoices and submitting invoices via Tungsten Network will be the only way GSK Vaccines will accept delivery of invoices from their suppliers.
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Once you make the switch to e-Invoicing, GSK Vaccines will no longer accept paper invoices from your company. Instead, electronic invoices will be the only route to initiate successful payment. At the end of the journey, GSK Vaccines will no longer receive paper invoices.
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Yes. Your use of the Tungsten Network service will help ensure we continue to pay you on time.
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The membership fee covers the cost to Tungsten of setting you up on their network and the general costs of maintaining the network. This is a once a year cost irrespective of the number of customers that you service via the Tungsten Network.
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Moving to electronic invoicing will create savings for your organisation (reducing costs for paper, printing and posting). Analysis shows that moving to electronic invoicing creates savings for suppliers by streamlining processes and significantly reducing the time in which invoices are paid.
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Tungsten Network is not a payment platform. GSK Vaccines will continue to use their current payment method.
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Yes. Tungsten Network provides Sales, Implementation and Support services in English, French, German, Dutch, Spanish, Portuguese, Polish and Italian.
For local contact numbers, please refer to this link Help and Support. -
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EDI and XML are just data formats as far as Tungsten Network is concerned; therefore you can use this preferred format to deliver the data to Tungsten Network if you choose to use the Integrated Solution. GSK Vaccines will not take any electronic data directly from suppliers as we take a single consolidated invoice file from Tungsten Network, which will contain invoices from all of our suppliers.
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If you print invoices generated by any invoicing system, you can send invoice data files to Tungsten Network using the Integrated Solution. If you raise invoices manually (Word, Excel etc.) you can access Tungsten’s e-invoicing platform via the secure web site and create invoices online using the Web Form. No software installation is required; all you need is an internet connection and standard browser.
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Tungsten Network allows you to send electronic invoices to any other customers that are using the network once you are enrolled.
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For the Integrated solution, Tungsten Network can accept data files in any format covering as many customers as you require. Tungsten Network will agree with you how each customer is identified in your data file and will then deliver each transaction to the correct customer.
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Our stated aim is to have all suppliers registered and sending e-invoices. Tungsten Network accepts any incoming data format therefore you should join the network and send your invoices now to ensure your payments are not interrupted. You can simply advise Tungsten of the changes when you are ready to use your new software. They will make the necessary changes without interruption of invoice delivery.